Your privacy is our priority. This policy clearly explains how man888 collects, uses, stores, and protects the personal information of every member in Malaysia — transparently and responsibly.
Six key pillars that ensure your personal information always remains safe with man888
All your personal data and financial transactions are protected by 256-bit SSL encryption technology — the same standard used by leading banking institutions worldwide. Your data is never stored in plain text.
Man888 has never and will never sell, rent, or transfer your personal information to any third party for marketing or commercial purposes. Your data belongs entirely to you.
You can access, update, or request deletion of your personal data at any time through your account settings or by contacting our support team. Full control remains in your hands.
Our AI-powered monitoring system operates around the clock to detect any unauthorized access or suspicious activity on your account — and responds automatically in real time.
Your data is stored in internationally certified data centres with strict physical and digital access controls. Automatic backups are performed daily to ensure no data loss under any circumstances.
All data handling practices at man888 comply with international data protection standards. We conduct regular internal audits to ensure every process remains aligned with established policies.
This Privacy Policy outlines man888's commitment to protecting your personal information. By using our platform, you agree to the data collection and usage practices described herein. We encourage you to read this document in full.
Man888 takes our responsibility to protect the privacy of every member who trusts our platform seriously. This Privacy Policy aims to clearly and transparently explain how we collect, use, store, protect, and in certain circumstances, disclose your personal information.
This policy applies to all users who access the man888 website, use our mobile app, register as a member, make deposits or withdrawals, or interact with any of our services. It covers all channels — the website, Android app, iOS app, and any other digital platform under the man888 brand.
We understand that your trust is our most valuable asset. As such, we are committed to ensuring that every piece of information you share with us is handled with full integrity, transparency, and in accordance with strict data protection standards.
Man888 collects your personal information through several channels. The following are the categories of information we collect along with their purposes:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, IC/passport number, date of birth | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, phone number, residential address | Account communications, delivery of important notices |
| Financial Information | Bank account number, deposit/withdrawal transaction records | Payment processing, anti-money laundering compliance |
| Usage Data | IP address, device type, gaming activity, login history | Account security, service improvement |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Enhanced user experience, traffic analytics |
This includes all information you provide when registering an account, completing the KYC verification process, contacting our customer support team, or filling in a feedback form. We only request information that is strictly necessary for the stated purpose.
When you use the man888 platform, our systems automatically record certain technical information such as your IP address, browser type and version, device operating system, pages visited, and the duration of each session. This information is used solely to enhance platform security and performance, and to detect any unusual activity.
Man888 never collects information beyond what is required for the stated purposes. Our data minimization principle ensures we only retain what is strictly necessary.
The personal information we collect is used solely for the following purposes:
We will not use your data for any purpose beyond those listed above without first obtaining your consent. Every data processing activity we carry out has a sound legal basis — whether grounded in your consent, contractual necessity, legal obligation, or our legitimate interest in operating a secure platform.
Man888 does not sell, rent, or trade your personal information to any third party for marketing purposes. However, in certain limited situations, we may share your information with the following parties:
We work with carefully selected third-party companies to help us operate the platform — including KYC verification providers, payment processors, cloud service providers, and analytics tools. All such providers are bound by strict data protection agreements and are only permitted to use your data for purposes we have defined.
Man888 may disclose your personal information when required by law, court order, or directive from a competent authority. This includes cooperation with law enforcement agencies in cases of suspected fraud, money laundering, or illegal activity.
In situations where there is a threat to the safety of other members or the integrity of the platform, man888 may disclose necessary information to relevant parties to protect the rights, property, and safety of all involved.
Whenever we share data with third parties, we ensure that equal or higher levels of protection are upheld. We never permit third parties to use your data for their own purposes beyond the agreed scope.
Data security is at the core of how man888 operates. We continuously invest in cutting-edge security infrastructure to ensure your information is always protected against unauthorized access, loss, destruction, or accidental disclosure.
The security measures we implement include:
While no system can guarantee 100% absolute security, man888 employs all reasonable technical and organizational measures consistent with industry standards to protect your data. In the event of any data breach affecting you, we will notify you within 72 hours.
Man888 uses cookies and similar technologies such as web pixels and local storage to enhance the user experience, analyze platform performance, and ensure the security of your session.
You can control and manage cookies through your web browser settings. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note that disabling certain cookies may affect the functionality and your experience on the man888 platform.
As a man888 member, you have the following rights regarding your personal data. We fully respect and facilitate the exercise of these rights:
You have the right to know what personal data we hold about you and to request a copy of it.
You have the right to request correction of any personal information that is inaccurate or incomplete.
You may request the deletion of your personal data, subject to applicable legal obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data in certain circumstances as provided by law.
To exercise any of the rights above, contact the man888 customer support team via 24/7 live chat. Requests will be processed within 30 business days. Some requests may require additional identity verification to protect the security of your account.
Man888 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy, or as required by applicable laws and regulations.
In general, active account data is retained for as long as your account remains active and for a minimum period of 5 years after account closure, in line with anti-money laundering (AML) compliance requirements and accounting laws. Financial transaction records are retained for a minimum of 7 years as required by law.
Anonymously collected analytics data may be retained for a longer period for product improvement purposes. When data is no longer needed, it is securely disposed of using industry-recognised data deletion methods.
Man888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Whenever we make significant changes, we will notify you via a prominent notice on the platform or by email to the address registered in your account.
The "Last Updated" date at the top of this document will always reflect the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform following any amendments constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our Data Protection Officer (DPO) team is ready to assist you.
We are committed to responding to all privacy-related enquiries within 48 hours business hours. For formal complaints related to data protection, we guarantee a full response within 14 days.
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